Counselling Service

What Is It?

  • Professional coaching and support for players, staff and families to achieve a high level of wellbeing.
  • Short-term, solution focused support for personal, work or sport related issues.
  • Provided by an independent organisation, non-aligned.
  • Totally confidential.
  • Voluntary and non-judgemental.
  • Available to players, staff and / or family members at no cost.
  • Maybe manager / coach referred or self-referred.
  • Additional support services available for managers and coaches.
Telephone: 1300 360 364 (Australia-wide) for an appointment
Telephone: + 64 9261 3490 (New Zealand) for an appointment

Personal Concerns

  • Relationship / marriage issues
  • Separation / divorce
  • Family issues
  • Gambling, alcohol or other substances
  • Health and medical concerns
  • Grief, loss, bereavement
  • Depression, anxiety and stress
  • Introductory legal referral
  • Financial crisis referrals

Work-sport Related Concerns

  • Dealing with change, pressure, injury or other frustrations
  • Relationships with team members/staff
  • Conflict or communication issues
  • Stress, tension or motivation
  • Changes in management or policy
  • Retirement / career issues

Confidentiality

  • Sessions are completely confidential. DTC will not share any of your information unless we are authorised by you to do so, or by law.
  • No back-to-back appointments
  • Reporting to NRL is non-identifying
  • Manager/coach referred with or without feedback (signed consent)
  • No details released without written consent

Talking To A Professional Helps By

  • Early assistance to avoid major issues
  • Identifying possible options for action
    Providing support in making changes
  • Learning new ways of dealing with situations
  • Increasing confidence > improved focus and performance
  • Referral for long term or specialised issues

About Your Counselling Sessions

  • Six sessions per year
  • Approx. 1hr per session
  • Follow up appointments (consistency of counsellor)
  • Sessions available over the phone, video or face-to-face
  • Choice of counsellor to match issue and individual needs, e.g. male / female
  • If you do not click with your counsellor request a different one for your next session.
  • Counsellors have wide range of experience and expertise and understand workplace and sport issues.

How To Book An Appointment

  • Telephone: 1300 360 364 (Australia-wide) to make appointment
  • Telephone: + 64 9261 3490 (New Zealand) to make appointment
  • 24/7 emergency response
  • Locations – nationally in each capital city and numerous regional locations
  • Cancellations – within 24 hours of appointment
  • Evaluation of the service six weeks after referral

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